Policies and Support Parasiya's Vadodara

Parasiyas Vadodara provides clear policies and customer support including privacy policy, terms and conditions, return, refund and warranty services to ensure a transparent and reliable experience for every customer. Please refer to all Policies and Support Parasiya’s Vadodara for complete details.

Effective Date: 7 November 2025

At Parasiya Enterprise Pvt. Ltd., Vadodara, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website, social media pages, or physical stores.

1. Information We Collect

We may collect the following details when you interact with us:

  • Name, phone number, and email address

  • Billing and shipping addresses

  • Purchase history and preferences

  • Feedback, reviews, or service requests

  • Technical data such as IP address, browser type, and cookies

2. How We Use Your Information

Your data helps us provide a smooth and personalized experience. We use it to:

  • Process and fulfill your product inquiries or purchases

  • Share order updates, offers, and promotions (only if you’ve opted in)

  • Improve our website content and customer support services

  • Ensure legal and security compliance

3. How We Protect Your Data

We maintain industry-standard security measures, including encryption and restricted access, to prevent unauthorized use or disclosure. Your personal data will never be sold or rented to third parties.

4. Sharing of Information

We may share limited data with trusted partners such as:

  • Logistics and courier services for delivery

  • Authorized payment gateways for secure transactions

  • Manufacturers for warranty or product claims

  • Legal authorities, if required by law

5. Cookies and Tracking

Our website uses cookies to analyze traffic and improve user experience. You may disable cookies through your browser settings, but some site features may not function properly.

6. Your Rights

You may request to update, correct, or delete your personal information anytime by writing to us at parasiyainfo@gmail.com or visiting our Contact Page: https://parasiyas.com/contact/.

7. Contact for Policies and Support Parasiya’s Vadodara

If you have any questions regarding this Privacy Policy, please contact our support team or nearest store using details provided on our Contact Page.

Effective Date: 7 November 2025

Welcome to Parasiya Enterprise Pvt. Ltd. By visiting our website, making a purchase, or interacting with our team, you agree to the following Terms and Conditions.

1. General Use

  • Parasiya’s reserves the right to update or change these terms at any time without prior notice.

  • All prices, product images, and descriptions are provided for guidance and may vary due to brand updates or lighting differences.

  • We serve both retail and wholesale customers, and pricing may differ based on order volume or brand policy.

2. Product Orders

  • Orders are accepted only upon confirmation of stock availability.

  • Prices displayed online or in-store may change without notice due to manufacturer revisions.

  • Full or partial payment may be required to confirm orders.

3. Delivery & Shipping

  • We coordinate delivery through trusted logistics partners.

  • Delivery timelines depend on product type, stock availability, and destination.

  • Parasiya’s is not liable for delays due to logistics or unforeseen events (transport strikes, weather, etc.).

4. Limitation of Liability

Parasiya’s shall not be responsible for any indirect, incidental, or consequential loss arising from product use, installation, or third-party services. Customers are advised to verify suitability before purchase.

5. Product Installation & Warranty

  • Installation services, if offered, are subject to brand or third-party terms.

  • Warranty is provided by the respective manufacturer. Parasiya Enterprise Pvt. Ltd. facilitates claim support but is not responsible for the manufacturer’s decision.

6. Intellectual Property

All content, images, videos, and brand logos displayed on this website are the property of Parasiya Enterprise Pvt. Ltd. or respective manufacturers and may not be reproduced without permission.

7. Contact

For any questions or clarifications regarding our Terms and Conditions, please connect with us through our Contact Page: https://parasiyas.com/contact/

Effective Date: 7 November 2025

We aim to provide 100% customer satisfaction. However, since our products include hardware, paints, bathware, and building materials, certain return conditions apply.

1. Eligibility for Returns

You may request a return or replacement only if:

  • The product received is damaged, defective, or incorrect.

  • The return request is submitted within 48 hours of delivery or pickup.

  • The item is unused and in its original packaging.

2. Non-Returnable Items

For safety and quality reasons, the following items cannot be returned:

  • Paints, adhesives, cement, and sealants once opened

  • Custom-cut or made-to-order items

  • Clearance, promotional, or discounted products

3. Return Procedure

To initiate a return, please email parasiyainfo@gmail.com or contact your nearest Parasiya Enterprise Pvt. Ltd.
Store contact details are available here: https://parasiyas.com/contact/

Please include:

  • Invoice copy

  • Product photo

  • Reason for return

Our team will verify eligibility and guide you through the next steps.

4. Refund Policy

  • Once approved, refunds are processed within 7–10 working days via the original payment mode.

  • Delivery and handling charges are non-refundable.

  • In some cases, a replacement or store credit may be provided instead of a refund.

5. Damage Claims

If you receive a damaged product, please report it immediately (within 48 hours). Claims after this period may not be accepted.

At Parasiya Enterprise Pvt. Ltd., we stand by the quality of all products sold. Our after-sales team ensures you receive timely support and brand-backed warranty services.

1. Warranty Coverage

  • Products sold by Parasiya Enterprise Pvt. Ltd. come with a manufacturer’s warranty only.

  • Warranty terms (duration, coverage, and process) vary by brand.

  • Parasiya Enterprise Pvt. Ltd. assists customers in coordinating claims but does not provide direct warranty coverage.

2. Warranty Exclusions

Warranty does not apply to:

  • Damage due to incorrect installation or mishandling

  • Electrical or plumbing faults caused by external factors

  • Wear and tear from regular use

  • Modifications or repairs by unauthorized persons

3. After-Sales Support

  • Our support team helps facilitate product repairs, replacements, or service coordination with the manufacturer.

  • Visit your nearest branch or contact us through https://parasiyas.com/contact/ for assistance.

  • Please retain your original invoice for all warranty claims.

4. Service Commitment

We aim to deliver fair, transparent, and timely support. While we assist with all brand-based issues, final decisions on repair or replacement rest with the respective manufacturer.

5. Contact Information

For warranty or after-sales queries:
📞 Call: As per your nearest branch contact listed on https://parasiyas.com/contact/
📧 Email: parasiyainfo@gmail.com

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